Mental health in the workplace and the role of facilities management

91% of workers report high or extreme levels of pressure or stress, with one in five taking time off in the past year due to stress, anxiety or depression. HSE data also shows 964,000 UK workers experienced work-related stress, depression or anxiety in 2024/25, resulting in 22.1 million working days lost.
 
These figures appear in workplace data through absence trends, performance variation and fluctuating service demand. They are rarely linked to a single cause but sit across how buildings are used and how consistently they operate.
 
Facilities management sits within these conditions through the ongoing operation and maintenance of buildings.
 
Workplace conditions that influence stress levels
Temperature variation, ventilation performance, lighting quality and acoustic balance show up through how spaces are used rather than how they are configured. Patterns such as space avoidance, uneven occupancy or time-specific complaints tend to highlight where conditions are not aligned with demand.
 
Access faults, delayed repairs and inconsistent response times create interruptions that accumulate through the working day and affect how smoothly routines run.
 
What the building signals to FM teams
Helpdesk data and recurring fault patterns highlight where systems or spaces are not performing consistently.
 
Issues tend to cluster in specific areas rather than appear in isolation. Repeated comfort complaints in a zone or frequent intervention on a system indicate where operational performance is not matching how the space is being used.
 
These patterns sit at the point where design intent, usage and service delivery diverge.
FM teams respond through maintenance cycles, operational adjustments and ongoing coordination of building services.
 
Security and confidence in the workplace
Access control, CCTV and life safety systems influence how predictable movement through a building is. Faults or inconsistencies typically present as disruption to access or routine rather than standalone security events.
 
FM focus is on maintaining alignment across systems and sites, ensuring access permissions remain accurate, coverage reflects actual use of space, and issues are resolved before they affect day-to-day operations.
 
Supporting FM teams with joined up systems

Security, fire safety and building services are often managed separately, limiting visibility across estates and slowing identification of recurring issues. Bringing systems together improves the ability to track repeated faults and understand where issues are occurring across multiple sites.
 
Amthal works with facilities management teams to support this approach, providing life safety and security solutions including access control, intruder detection and CCTV alongside ongoing maintenance and monitoring. The focus is on maintaining system reliability, a positive workplace experience and reducing avoidable disruption across the estate.