Customer Success Manager

At Amthal, we aim to invest and empower you to continue our mission of being the nation’s trusted commercial fire and security partner whilst maintaining our friendly and supportive culture. Join our team where your dedication and integrity will be recognised with opportunity and progression whilst ensuring a healthy work life balance.


The role is a customer focused leadership role driving the customer success team to ensure the highest level of customer experience is delivered. Look to drive and support the customer success team with there day to day roles striving to achieve departmental KPI’s and playing a crucial role in the success of the business.


You will have a drive and desire to want to grow within an extremely reactive customer focused environment. You will have a willingness to want learn about both processes and products so you can fulfil the role at the best of your ability. You will be a great team player with excellent customer facing communication and interpersonal skills to lead a team to ensure the most efficient and effective support is delivered to our customers. You will need to be supportive, visible and lead by example within the office operational team to create a positive, friendly and supportive working culture.

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