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New ECHO Initiative for Faster Police Response

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Posted by Lydia on

New ECHO Initiative for Faster Police Response

Amthal’s receiving centre, East Midlands Central Station (EMCS,) is working closely with local police forces on a new ECHO initiative to ensure faster Police response to verified alarms.

Essex Police Force and London Metropolitan Police Force are early adopters of ECHO, a not for profit organisation who automate transmission of alarm signalling to blue light services, in conjunction with the National Police Chiefs Council and key industry players.

Says EMCS in a statement: “The rationale behind the initiative is to improve the quality and speed of the Police response to all alarms with a valid URN. Integration into the ECHO initiative is mandatory for all Alarm Receiving Centres that wish to continue to pass alarms for police response.”

The new scheme will ensure control room operators will verify the alarm and with a click of a button the connection to the Police will be passed directly from Sentinel, the alarm handling software, over the ECHO platform and delivered to wherever the Police Force deem to be the most effective location. The operator will handle all other actions as normal (i.e. calling site and keyholders).

Jamie Allam, CEO Amthal added: “Our prime focus is to look out for the security of our customers as part of our pledge to ‘protect what’s precious’ at all times. We are in constant communications with our alarm monitoring centre and we believe this initiative with ECHO is a positive step forward to ensure maximum and effective response as required.”

The new systems will operate from 1st October 2021.

For more information, please feel free to be in touch with the Amthal team who will be happy to answer any queries, you may have. Further details can also be found via the ECHO website